JMLC Solutions

Privacy Policy

Effective Date: November 9, 2025

1. Introduction

JMLC ELECTRICAL AND MECHANICAL ENGINEERING SERVICES, operating as JMLC Solutions, is committed to protecting the privacy and security of personal information collected through our website and services. This Privacy Policy outlines how we collect, process, store, share, and safeguard personal information in compliance with the Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC).

By accessing or using our website, submitting information, or availing of our services, you agree to the terms of this Privacy Policy.

2. Data Controller and Contact Information

Data Controller:
JMLC ELECTRICAL AND MECHANICAL ENGINEERING SERVICES
DTI Registration Number: 7559843

Temporary Office Address:
Barangay Gunting, Barili, Cebu 6036, Philippines

Service Area:
Central Visayas (Cebu, Philippines)

Business Email:
info@jmlcsolutions.com
support@jmlcsolutions.com

Business Phone:
+63 961 093 1075

Business Operating Hours:
Monday to Sunday — 9:00 AM to 5:00 PM

If you have concerns, questions, or data privacy requests, you may contact our designated Data Protection Officer.

3. Data Protection Officer

Designated DPO:
TaskManager-Nexus Information Technology Solutions
Email: info@jmlcsolutions.com
Phone: +63 961 093 1075

The DPO is responsible for ensuring compliance with RA 10173 and for handling inquiries and data subject access requests.

4. Personal Information We Collect

We collect personal information necessary to provide services, operate the website, maintain business operations, and comply with legal requirements.

4.1 Information You Provide Voluntarily

This includes:

1. Name, address, telephone number, mobile number, and email address

2. Billing and payment information as required for transactions

3. Information submitted through website forms, service requests, signed agreements, subscriptions, or inquiries

4. Any other information that you voluntarily send to us

4.2 Information Collected Automatically

This includes technical and analytical data such as:

1. IP address, browser type, operating system, device data, and time zone

2. Pages viewed, referring websites, browsing session statistics, and onsite interaction metrics

3. Cookies and similar tracking tools used for analytics and site performance

5. Purpose of Processing

Personal information is processed for legitimate and lawful business purposes including:

1. Delivery of products, services, and fulfillment of contractual commitments

2. Responding to emails, support requests, consultations, quotes, and inquiries

3. Sending service updates, notifications, or promotional content when you have opted in

4. Improving website performance, user experience, and service efficiency

5. Conducting security monitoring and preventing fraud or misuse

6. Complying with legal and regulatory obligations

7. Maintaining internal business records and operational documentation

6. Legal Basis for Processing

Processing activities are based on one or more legal grounds under the Data Privacy Act:

1. Consent provided voluntarily for submissions and service requests

2. Contractual necessity when personal data is needed to complete transactions or services

3. Legal obligation to comply with national laws, tax rules, and regulatory requirements

4. Legitimate interest to protect systems, improve services, ensure business continuity, and prevent fraud

7. Data Retention

Personal information is retained only as long as needed to fulfill the declared purposes and comply with legal obligations.

1. Contact Information: Retained until completion of the inquiry, service request, or business communication, then deleted

2. Transaction and Payment Records: Retained only for the legally required period for financial and regulatory compliance

3. System Logs and Website Analytics: Retained temporarily for operational or security purposes, then anonymized

After the retention period, personal information is securely erased, anonymized, or disposed of in accordance with industry standards.

8. Rights of Data Subjects

Under RA 10173, users have the following rights:

1. Right to be informed

2. Right to access personal data

3. Right to rectification

4. Right to erasure or blocking

5. Right to object to processing

6. Right to data portability

7. Right to lodge a complaint with the National Privacy Commission

Exercising Your Rights

Requests may be submitted through:

Email: info@jmlcsolutions.com
Phone: +63 961 093 1075

We may request proof of identity to protect your information. Responses will be issued within timelines required by the Data Privacy Act.

9. Security Measures

We apply administrative, physical, and technical safeguards designed to protect personal information, including:

1. Access controls and authentication procedures

2. Secure digital storage systems

3. Device and network security measures

4. Encryption and data protection methods, where applicable

5. Staff and contractor confidentiality obligations

While we strive to protect all personal information, no digital system can be guaranteed completely secure. Users are advised to take their own precautions when transmitting information online.

10. Disclosure to Third Parties

Personal data may be shared only under lawful conditions with:

1. Service providers and contractors performing work on our behalf

2. Logistics, payment, or digital service partners necessary for service delivery

3. Government agencies or law enforcement when required by law

4. Other third parties only when explicit consent is provided

All third parties handling personal information are obligated to maintain confidentiality and comply with applicable privacy regulations.

11. Cross-Border Data Transfers

If personal information is accessed, stored, or processed outside the Philippines, such transfers will be carried out only when the receiving party has adopted privacy protection comparable to the Data Privacy Act. Additional contractual or security commitments may be applied when required.

12. Data Breach Notification

In the event of a breach involving personal information:

1. We will conduct immediate investigation and mitigation actions

2. Affected individuals will be notified without unreasonable delay

3. The National Privacy Commission will be notified when legally required

Notifications will include the nature and scope of the breach, risks involved, and recommended protective steps.

13. Third-Party Links

Our website may link to external sites not operated by us. We are not responsible for their content, policies, or data practices. Users are encouraged to review the privacy policies of third-party websites before sharing personal information with them.

14. Updates to This Privacy Policy

We may modify this Privacy Policy to reflect legal updates, changes in operations, or new regulatory guidance. Revisions will be posted on this page with an updated effective date. Continued use of our services after changes are posted indicates acceptance of the updated terms.